
Fawzy Abo Elmaged
Odoo Implementer at Notion Solution
Matareya, Cairo, EgyptWork Experience
Odoo ImplementerFull Time
Notion Solution
Jun 2019 - Present -6 yrs, 1 month
- Job Details:o Analyze customers' needs and business processes in order to map them properly with Odoo. o Perform complete gap analysis for customer requirements. o Define which requirements will need implementer configurations and which will need development. o Perform the complete system implementation and advanced configurations. o Provide complete documentation for tasks needing development. o Follow up with developers and test modules/functions developed o Accompany customers in the full delivery cycle from software configuration to go-live. o Coach customers on how to use Odoo efficiently through individual session. o Deliver Odoo functional training sessions on site or online. o Support the sales team during pre-sale.
Erp SupportFull Time
Compactsoft
Feb 2016 - Apr 2019 -3 yrs, 2 months
- Job Details:• Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; • Explain the accounting module program to the clients • Training clients on the software programs • Solve clients problems throughout visiting them or over the phone • Testing and fixing faulty equipment • Improves system performance by identifying problems; recommending changes
Education
Bachelor's Degree in Accounting
Future AcademyJan 2010
Achievements
project Erp System in Contracting Company
Languages
English
Intermediate