Fatyma Khaled

Travel Customer Success Advocate & Team LeaderFull Time

• Job Details:* Lead and motivated a team to deliver outstanding customer support. * Oversaw and resolved complex travel-related issues and inquiries. * Managed customer accounts and ensured seamless travel experiences. * Implemented processes to enhance service quality and team performance. * Provided training and support to team members, fostering a collaborative environment.

Hospitality Channel ManagerFull Time

• Job Details:* Two years of experience managing Airbnb, Booking, and Expedia channels. * Solved problems related to bookings and guest inquiries * Created new listings and optimized existing ones to enhance visibility and performance. * Ensured seamless operations across platforms to improve guest satisfaction

Assistant SalesFull Time

• Job Details:* Supported clients and sales team with property inquiries and viewings. * Managed listings, documents, and client databases. * Coordinated transactions and provided excellent customer service. * Cold Calls for new projects