Fatma al zahraa mohamed Kamel
Relationship officer at Mashreq Bank
Heliopolis, Cairo, EgyptWork Experience
Relationship officerFull Time
- Job Details:Retention department Handling card cancellations and charges on cards
Customer service representativeFull Time
Dec 2021 - Oct 2023 -1 yr, 10 months
Egypt , Cairo
- Job Details:Customer service representative in hsbc gsc helping customers in gulf area - four regions- with all banking requirements And the last 6 months in the bank as sales representative for loans on credit cards
Customer Service AssistantFull Time
Dec 2021 - Oct 2023 -1 yr, 10 months
Egypt , Cairo
- Job Details:Helping customers in gulf area four different regions in different banking requirements And last 6 m9nths in bank as sales representative For loans on credit cards
It training coordinatorFull Time
Egyptian banking institute
Sep 2019 - Mar 2020 -6 months
Egypt , Cairo
- Job Details:Handling trainees and instructors with all data of courses
Education
Master's Degree in Public relations and advertising
Cairo University (CU)Jan 2020 - Jan 2022 - 2 yr
Bachelor's Degree in Mass communication
Canadian International College (CIC)Jan 2019
High School - Thanaweya Amma
ismailia high schoolJan 2015
Skills
- dubbing
- Customer Service
- Content Marketing
- Logistics
- Content Creation
- Photography
- Adobe Photoshop
- Adobe Premiere
- Final cut
- Audacity
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Languages
Arabic
FluentEnglish
Fluent