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Fatma Ahmed Abd El hamed

Dental Assistant at Smart Dental center , Eventova

Downtown, Cairo, Egypt

Work Experience

  • Customer Support AdvisorFull Time

    Hands of hope

    Jan 2025 - Present -6 months

    Egypt , Cairo

    • Job Details:The Patient Experience Specialist serve as the first point of contact for patients, handling inquiries, booking appointments, verifying insurance eligibility, and processing verification of benefits (VOB). This role is pivotal in maintaining high levels of patient satisfaction by offering prompt, courteous, and effective service. Despite being office-based, the specialist will need to stay updated with all clinic updates, policies, and procedures to provide accurate information and support to the patients.
  • Dental OperatorPart Time

    Dr. Aliaa Al Gazar Dental Clinic

    Jul 2024 - Present -1 yr

    Egypt , Cairo

    • Job Details:I work as a dental operator, performing root canal treatments, scaling, anterior and posterior restorations, and both fixed and removable restorations. I create treatment plans and provide exceptional healthcare. I use advanced tools, including my own loups, apex locator, rotary system, ultrasonic scalers, and a specialized kit for mobile dental photography, ensuring professional and convenient services for my patients.
  • Dental AssistantFull Time

    Smart Dental center , Eventova

    Aug 2023 - Present -1 yr, 11 months

    Egypt , Cairo

    • Job Details:I work as a dental assistant at Smart Dental Center, supporting the dentist during procedures by administering anesthesia, taking impressions, and assisting as a second operator. My role also involves preparing patients, and ensuring a smooth workflow during treatments.
  • Hr AssistantPart Time

    Concentrix

    Jan 2023 - May 2024 -1 yr, 4 months

    Egypt , Cairo

    • Job Details:Freelance HR Specialist at Concentrix, focusing on recruitment and talent acquisition. Designed and administered assessments to evaluate candidates’ language proficiency and skills, ensuring alignment with company requirements. Conducted interviews and selected top candidates to support the company’s growth and operational excellence.
  • Education

    • BSc in DENTISTRY

      Al-Azhar University

      Jan 2018 - Jan 2023 - 5 yr

    • High School - Thanaweya Amma

      Girls Institute at Madint Naser

      Jan 2018 

    Skills

    • Assistant
    • Customer Care
    • Decision Making
    • Problem Solving
    • Microsoft Office
    • Computer Skills
    • Fast Typing
    • Cv rwiting
    • Presentations

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • General Dentist

      Al Azhar University·2024
    • General Dentist

      Imbaba Hospital·2023
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