
Fatma Ahmed Abd El hamed
Dental Assistant at Smart Dental center , Eventova
Downtown, Cairo, EgyptWork Experience
Customer Support AdvisorFull Time
Hands of hope
Jan 2025 - Present -6 months
Egypt , Cairo
- Job Details:The Patient Experience Specialist serve as the first point of contact for patients, handling inquiries, booking appointments, verifying insurance eligibility, and processing verification of benefits (VOB). This role is pivotal in maintaining high levels of patient satisfaction by offering prompt, courteous, and effective service. Despite being office-based, the specialist will need to stay updated with all clinic updates, policies, and procedures to provide accurate information and support to the patients.
Dental OperatorPart Time
Dr. Aliaa Al Gazar Dental Clinic
Jul 2024 - Present -1 yr
Egypt , Cairo
- Job Details:I work as a dental operator, performing root canal treatments, scaling, anterior and posterior restorations, and both fixed and removable restorations. I create treatment plans and provide exceptional healthcare. I use advanced tools, including my own loups, apex locator, rotary system, ultrasonic scalers, and a specialized kit for mobile dental photography, ensuring professional and convenient services for my patients.
Dental AssistantFull Time
Smart Dental center , Eventova
Aug 2023 - Present -1 yr, 11 months
Egypt , Cairo
- Job Details:I work as a dental assistant at Smart Dental Center, supporting the dentist during procedures by administering anesthesia, taking impressions, and assisting as a second operator. My role also involves preparing patients, and ensuring a smooth workflow during treatments.
Hr AssistantPart Time
- Job Details:Freelance HR Specialist at Concentrix, focusing on recruitment and talent acquisition. Designed and administered assessments to evaluate candidates’ language proficiency and skills, ensuring alignment with company requirements. Conducted interviews and selected top candidates to support the company’s growth and operational excellence.
Education
BSc in DENTISTRY
Al-Azhar UniversityJan 2018 - Jan 2023 - 5 yr
High School - Thanaweya Amma
Girls Institute at Madint NaserJan 2018
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
General Dentist
Al Azhar University·2024General Dentist
Imbaba Hospital·2023