Fatma Elzhraa Rashwan

Bank Customer Service RepresentativeFull Time

• Job Details:Responsible for credit operations in the branch with regard to real estate financing, loans and credit cards.  Provide assistance and guide clients through mortgage loan options by providing the best and most suitable loan plan.  Gather clients’ financial information to review if they are eligible for granting mortgage loans by evaluating their creditworthiness and eligibility for obtaining a mortgage loan.  Ensure data are in line with national and local financial rules  Follow up with clients who have been recently granted a loan to ensure that they have no problems.  Follow up with customers who are late in paying their installments and take the necessary measures.  Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards.

Independent ContractorPart Time

• Job Details:Assist in the administration of international exams, such as TOEFL, TOEIC and Prometric Center exams.