FM

Fatma El zahraa Mohamed sayed

Intern in Operations Department at Abt Associates

Imbaba, Giza, Egypt

Work Experience

  • Intern in Operations DepartmentInternship

    Abt Associates

    Nov 2021 - Present -3 yrs, 8 months

    Egypt , Giza

    • Job Details:Abt Associates is implementing Feed the Future Egypt Rural Agribusiness Strengthening Project, USAID-funded activity, supported by the U.S. government’s Feed the Future initiative. Responsibilities: • Maintain a good filing system as well as e-archive for administration documents. • Handling any maintenance requests from staff and communicate with relevant service providers. • Supporting project operation team in procurement documents, such as Procurement Request (PR), Purchase order (PO), Bid Analysis, SAM search, and other documents as required. • Processing vendor invoices and preparing supporting documents before submitting to Finance. • Support operations team in maintaining project inventory. • Maintaining up-to-date shopping lists for office supplies & stationeries.
  • After Sales SupportFull Time

    Shoppingooo Stores

    Jun 2021 - Nov 2021 -5 months

    Egypt , Cairo

    • Job Details:Shopingooo is an Egyptian brand for Shoes, Bags and women Sneakers with 10 branches in Cairo, Alexandria and Delta region. Responsibilities: • Communicating with customers via selected channels. • Responding promptly to customer inquiries. • Acknowledging and resolving customer complaints. • Ensure customer satisfaction and provide professional customer support. • Immediate Support to branch managers to provide reconciliations for complaining customers. Social Media Assistant
  • Social Media AssistantFull Time

    Be Business

    Apr 2020 - Dec 2020 -8 months

    Egypt , Cairo

    • Job Details:Responsibilities • Responding to customers inquires on different media platforms. • Assist in creating and managing social media content. • Assist in measuring the success of every social media campaign. • Analysis of the sponsored ads on the website. • Conduct preliminary Market and competitors’ research. • Assist in setting goals and KPIs. • Build a custom audience database and update it. • Executed scaling stage to reach new Audiences.
  • Social Media TeamFull Time

    Hamed Abdel khalek

    Sep 2019 - Apr 2020 -7 months

    • Job Details:Hamed Abdul Khaleq is a brand for selling suits that has been designed with dedication and passion since its inception in 1948. Hamed Abdel Khalek is one of the most prominent and oldest groups of men's suits in Egypt offering best-in-class quality apparel services that live up to global standards. Responsibilities • Responding to customers inquires on brand’s Facebook page. • Collecting purchasing orders on the company’s system. • Analysis of the sponsored ads on the website. • Communication with customers to register complaints.
  • Education

    • Bachelor's Degree in Mass Communication

      Cairo University (CU)

      Jan 2015 - Jan 2019 - 4 yr

    Skills

    • Microsoft Office
    • Communication
    • Organizational Planning
    • Critical Thinking
    • Digital Marketing

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
    Share this Profile