Fatma Elzahraa Ashraf Serry

Information Technology InternInternship

• Job Details:Gained a comprehensive understanding of critical IT concepts, including single point of failure, n+1 redundancy, encryption, replication, virtualization, and backup. Explored server structures and key services such as Windows Server Update Services, Windows Deployment Services, Microsoft Directory Services, Group Policies, Endpoint Protection, and Security Controls. Collaborated with the technical support team to troubleshoot and resolve technical issues effectively.