Basic Info

Fatma Ahmad

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Student

Work Experience

Customer service at CIB (student activity)

Experience Details

Customer service

Banking

Student

N/A


Company Details

CIB (student activity)

Caito, Egypt

N/A

Apr 2014 to Jul 2014 (3 months)
Customer service (volunteer) at Vodafone

Experience Details

Customer service (volunteer)

Customer Service/Support

Student

N/A


Company Details

Vodafone

Cairo, Egypt

1-10 employees

Accounting and Auditing Services, Banking, Computer Software

N/A

Sep 2011 to Sep 2011 (1 month)
Customer service (volunteer) at Vodafone

Experience Details

Customer service (volunteer)

Customer Service/Support

Student

N/A


Company Details

Vodafone

Cairo, Egypt

N/A

Computer Software, Arts and Crafts , Consumer Services

N/A

Jan 2010 to Feb 2010 (1 month)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2004 - 2017 (Expected)
Bachelor's Degree in customer service

Education Details

Bachelor's Degree

customer service

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2010 - 2010
High School - Other

High School Details

Other

Kasem Ameen

Egypt

2003

B / Very Good / 75 - 85%

N/A

Kasem Ameen
2003

Certifications

ICDL
Aug 2011

Certificate details

ICDL

Aug 2011

Very Good out of Excellent

N/A

N/A

Alfa traning center

N/A

Training and Courses

Training/Course Details

Soft Skills

Aug 2011

Alfa traning center

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAccounting And Auditing ServicesAdaptiveArabicArts And CraftsBankingCommunicatorComputer SoftwareConsumer ServicesCustomer ServiceCustomer-orientedEnglishFlexibleFrenchGraduation ProjectICDLMicrosoft WordMusicOrganizerPoetry WritingReadingSoft SkillsSupportTeam PlayerTravel

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Beginner

: Beginner

: Intermediate

: Beginner

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Soft skills

Soft skills

: Intermediate

: High

:

Less than 1 year

customer service

customer service

: Intermediate

: High

:

Less than 1 year

graduation project

graduation project

: Beginner

: Medium

:

Less than 1 year

Key Skills

Communicator, Customer-oriented, Organizer, Flexible / Adaptive, Team Player

Online Presence

https://www.facebook.com/dalya.ywsf1

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