
Fatma muhammad
Call Center Agent at Avon
Ain Shams, Cairo, EgyptWork Experience
Account ManagerFull Time
- Job Details:Act as the main point of contact in all matters relating to client concerns and needs. Build and strengthen client relationships to achieve long-term partnerships. Maintain accurate client records, keeping track of any contract updates and renewals. Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met. Take inquiries and requests from customers and address their needs. Generate progress reports to give to clients and higher-ups within the organization.
Education
Bachelor's Degree in Faculty Of Arts .. Ancient European Civilization
Ain Shams University (ASU)Jan 2016 - Jan 2019 - 3 yr
High School - Thanaweya Amma
shoubra el thanwya banatJan 2015
Skills
Languages
English
AdvancedItalian
BeginnerGreek
Beginner
Training & Certifications
Front end developer
Albonyanalmarsos - كالبنيان المرصوص·2023Front End Diploma
IT Sharks·2021