Fatimah Oraby

CEOFull Time

Customer Service ManagerFull Time

• Job Details:▪ - General supervision of the department. ▪ - Periodic evaluation of the performance of the staff of the department. ▪ - Follow-up means the evolution of the department and discussed with staff and management. ▪ - Working to solve the problems of emergency department and through coordination with the competent authorities. ▪ - Overseeing the training of new employees to ensure their success in training. ▪ - Participation in the preparation of studies and research on markets, products and customers. ▪ - Preparation of a database and updated on an ongoing basis containing all the customer data and the means to contact them. ▪ - Customer contact and receive views and proposals for the development of business and the company's products and means of direct contact with customers. ▪ - Prepare periodic reports for clients. ▪ - Follow up all that is new in the company and deliver it to the customer base. ▪ - Receipt of the study and follow-up customer complaints. ▪ - Participation in the preparation and evaluation of marketing plans and annual implementation. ▪ - Participate in the development of the website of the company

Assistant ChairmanFull Time

• Job Details:Travel coordination between the owner of the company Branches. ▪ Setting up appointments and meeting for them throughout the day. ▪ Taking their signature of approval on all the orders that are issued. ▪ Coordinating with all the departments that come under the guidance of the manager. ▪ Taking over the daily tasks if the manager is absent due to some reason. ▪ Compiling of all the reports that have to be checked on a daily basis. ▪ Maintain communication with all the departments. ▪ They have to act like a bridge between the senior management and the employees. ▪ They have to know about the functioning of each department. ▪ Coordinate and book flights.