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Fatma Mohamed

Administrative Assistant

Haram, Giza, Egypt

Work Experience

  • Administrative AssistantFull Time

    Egypt Trust

    Jan 2022 - Aug 2024 -2 yrs, 7 months

    Egypt , Cairo

    • Job Details:– Facilitated productive meetings by preparing detailed agendas, recording accurate minutes, and ensuring timely follow-up on assigned action items. – Reviewed and prioritized incoming correspondence for the General Manager, ensuring urgent matters received swift attention. – Organized events and conferences, ensuring successful outcomes through meticulous planning and coordination. – Enhanced decision-making processes by providing the General Manager with accurate data, thorough research, and well-prepared reports.
  • Marketing AgentFull Time

    home property

    Jan 2021 - Dec 2021 -11 months

    Egypt

    • Job Details:– Conduct market research to identify customer trends, competitor offerings and demographic data. – Discover effective marketing and promotional channels, including media platforms to be used to relay product messages to customers. – Create goals and objectives in order to approach customers through appropriate marketing channels.
  • Sales RepresentativeFull Time

    I Call

    Jan 2018 - Sep 2019 -1 yr, 8 months

    • Job Details:– Establish relationships with new customers. – Maintain and grow relationships with existing customers. – Strive to improve customer satisfaction through excellent customer service. – Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in. – Identify and respond to client needs. – Meet with customers to determine their specific needs and wants, making suggestions as appropriate. – Follow up on customer orders as necessary. – Anticipate the needs of clients and address them accordingly.
  • TeamleaderFull Time

    Wasla

    Jan 2016 - Sep 2017 -1 yr, 8 months

    Egypt

    • Job Details:– Resolved customer complaints with professionalism, ensuring high levels of satisfaction. – Effectively managed high-stress situations, maintaining composure under pressure while delivering timely and practical solutions.
  • Education

    • Ba in Faculty of arts

      Cairo University (CU)

      Jan 2017 - Jan 2020 - 3 yr

    • High School - Other

      El-Salam College Language school

      Jan 2015 

    Skills

    • Writing and reading English emails
    • Microsoft Office
    • HR Specialist

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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