Fatma Mohamed

Global Learning SpecialistFull Time

• Job Details:* Design and deliver training programs to employees, focusing on technical and soft skills. * Conduct training sessions in various formats, such as in-person, virtual, and blended learning. * Collaborate with department heads and managers to identify specific training needs. * Analyze skills gaps and determine the most effective learning solutions. * Track progress and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics. * Continuously improve training methods and materials based on feedback and new developments. * Communicate regularly with employees to gather feedback and ensure continuous improvement.

Customer Support RepresentativeFull Time