
Fatma Khaled
Call Center Agent at Concentrix Egypt
Nasr City, Cairo, EgyptWork Experience
Call Center AgentFull Time
Concentrix Egypt
Aug 2023 - Present -1 yr, 11 months
Egypt , Cairo
- Job Details:Handled customer inquiries through calls, chat, and email support. - Resolved customer complaints and provided accurate information. - Maintained high customer satisfaction and achieved performance targets.
Booth Manager / Sales AdvisorFull Time
Buffanda Scarfs
Jul 2022 - Jan 2023 -6 months
Egypt , Cairo
- Job Details:- Started as a sales advisor and was promoted to booth manager due to increased sales performance. - Assisted customers with product selection and ensured excellent service. - Managed booth operations and contributed to increased revenue.
Sales AdvisorPart Time
- Job Details:- Assisted customers in selecting products and provided exceptional service. - Managed sales transactions and ensured customer satisfaction. - Contributed to achieving store sales targets.
Education
Bachelor's Degree in Financial markets & institutions
Helwan UniversityJan 2024
Languages
English
Advanced