profile-img

Fatma Emam

Senior Service Desk Specialist

Helwan, Cairo, Egypt

Work Experience

Rashideen Egypt For Trade

  • Senior Service Desk SpecialistFull Time

    Jul 2023 - Feb 2024 -7 months

    Egypt , Cairo

    • Service Desk SpecialistFull Time

      Dec 2020 - Jun 2023 -2 yrs, 6 months

      Egypt , Cairo

    • Technical SupportFull Time

      TechWorld

      May 2017 - Sep 2019 -2 yrs, 4 months

      Egypt , Cairo

      • Technical SupportFull Time

        Xceed

        Aug 2016 - Dec 2016 -4 months

        Egypt , Cairo

        • Communication EngineerInternship

          MASPERO

          Egypt , Cairo

            • Education

            • Communication & Electronics Engineering in Communication

              Helwan University

              Jan 2011 - Jan 2016 - 5 yr

            • High School - Thanaweya Amma

              El Zahraa Secondary school for girls

              Jan 2011 

            Activities

            • IPR Vice Head at IEEE HSB

              Student Activity

              Mar 2013 - Oct 2014 -1 yr, 7 months

            Skills

            • HelpDesk
            • Microsoft Excel
            • Active Directory
            • Service Desk
            • IT
            • Information Technology (IT)
            • JIRA
            • kaspersky
            • Exchange
            • MCSA
            View More

            Languages

            • Arabic

              Fluent

            • English

              Advanced

            Training & Certifications

            • network

              Petrogulf company·2014

            • network

              Maspero·2014

            • network

              Petrogulf company·2013

            • network

              Telecom Egypt·2013
            Share this Profile