Fatma Diaa
Customer service representative at Etisalat Global Services
Maadi, Cairo, EgyptWork Experience
Customer service representativeFull Time
Dec 2022 - Present -2 yrs, 7 months
- Job Details:A multi-skill advisor account for customer service care for the following: - Support customers with their technical and non-technical issues. - Provide suitable information about what they need. - Provide suitable solutions for different cases to end situations by customer happiness. - Achieve customer satisfaction. -Updated customers always by what's good for them.
Education
Bachelor's Degree in Geology
Suez Canal University (SCU)Jan 2020
Activities
Online recruitment process team leader at SPE SUEZ
Student Activity
Sep 2019 - Oct 2020 -1 yr, 1 month
Achievements
Honors &Awards Medhat Benzoher Award 2021 in environment and sustainable development
Languages
Arabic
AdvancedEnglish
Advanced