Fatma Alzahraa Ashraf

Co-trainerFull Time

• Job Details:Experienced Customer Service Specialist With a Strong Background in Handling Customer Complaints and Ensuring High Levels of Client Satisfaction. Proven Ability To Resolve Issues Efficiently as a Team Complaint Handler at ExxonMobil, Managing and Addressing Customer Concerns With Professionalism and Accuracy. • Additionally, I have taken on the role of Assistant Trainer, supporting new employees in their onboarding process and providing them with the necessary knowledge and skills to succeed in their roles. Passionate about problem-solving, team support, and enhancing overall customer experience.