
Fatma Adel
Technical Sales Executive at A1softech
Shubra, Cairo, EgyptWork Experience
Technical Sales ExecutiveFull Time
Nov 2023 - Present -1 yr, 8 months
Egypt , Cairo
- Job Details:• Recognize the needs and issues of the client and provide detailed information to the client about the technical specifications of the customized cloud software offered by the company. • Advise customers on technical matters and recommend appropriate software configurations. • Determine the project’s scope, budgets and timelines then create technical & pricing proposal. • Set Meetings with other departments team leaders to discuss clients’ project goals, progress and outcomes. • Maintain a database of contact information. • Develop sales strategies and setting quotas. • Create detailed business plans to facilitate the attainment of goals and quotas. • Manage the entire sales cycle from finding a client to securing a deal. • Compile and analyze data to find trends. • Manage multiple accounts while looking for new opportunities. • Stay current on company offerings and industry trends. • Following up with prospects several times throughout the sales cycle to ensure needs are being met. • Unearth new sales opportunities through networking and turn them into long term partnerships. • Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation. • Manage a team of two Tele Sales Executive and handle the opportunities that come from their pipelines to set meetings and achieve Qualified Leads.
Sales Development RepresentativeFull Time
May 2023 - Oct 2023 -5 months
Egypt , Cairo
- Job Details:• Implementing sales and marketing strategy for E-Mobility business development in Egyptian and GCC market, continuously conducting market analysis and defining competitors' profile to identify proper positioning of the company for best competitive edges. • Leading and developing technical partners' network. • Providing commercial and technical support within allocated market. • Comprehending, teaching and utilizing value based selling techniques to sales and partners to improve competitiveness in the market while maximizing profitability. • Establishing marketing and sales targets, ensuring achievement through regular oversight, defining and implementing improvement plans to raise awareness of preset goals and objectives. • Maintaining strong relationship with key partners, providing full support for levering up capabilities to grow in volume, coverage area and sales network. • Ensuring to achieve Financial KPIs as per pre-set targets.
Sales SpecialistlFull Time
AIC Egypt - Al Maalim International Company
Feb 2022 - Mar 2023 -1 yr, 1 month
Egypt , Cairo
- Job Details:• Prospecting through cold calls and cold mail and trying to generate new prospects for the organization. • Interact with leads who came from company website (Organic Search on Google), Google Ads or social media campaigns and recommendations from other clients. • Trying to convert those prospects and leads to actual clients by setting meetings with them and providing the right product or the right solutions to their problems. • Following up with prospects several times throughout the sales cycle to ensure needs are being met. • Providing support for clients by learning about and satisfying their needs. • Closing deals with clients and then following up on the progress of implementing their projects with them and with the company’s department team leaders and give the clients the feedback about that progress. • Post-sales support, supporting clients after the sale process and trying to solve any problems they face as well as trying to draw their attention to the value of the company's other services that suit their businesses to benefit from their lifetime in the company and provide high value services. • Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
Telesales ExecutiveFull Time
AIC Egypt - Al Maalim International Company
Sep 2021 - Jan 2022 -4 months
Egypt
- Job Details:• Trying to generate new prospects though Linked In Navigator or the Old Customer List of for the organization and do a cold calls or mails to prospecting stage. • Actively listened to customers to fully understand requests and address concerns. • develop and implement sales strategies to attract new clients and increase sales. • Sourcing new sales opportunities and closing sales to achieve set targets. • Playing a key role in increasing income and revenue by managing and negotiating with clients, generating leads, and qualifying prospects. • Researching sales competition and proposing technical solutions to meet customer needs. • Collaborated with staff to formulate budgets and improve department revenue.
Education
Good in English and Spanish Department
Alsun Ain shams universityJan 2017 - Jan 2021 - 4 yr
High School - Other
Bahtim official language schoolJan 2017
Skills
- sales skills
- Technical Account Manager
- account manager
- Indoor Sales
- Services
- Software Testing
- Business Development
- Customer Service
- Odoo ERP
- IT Service Management
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Languages
Spanish
FluentEnglish
FluentArabic
FluentFrench
Intermediate
Training & Certifications
ICDL
YAT Learning·2022Work Egypt Future Career
Work Egypt·2022HR and Soft skills
New Horizons·2020Spanish course
Lorca Institute·2019Diploma in tour guide
Egos Institute·2018B2B and B2C
Sales study·2018