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Fatma Ayman Abdel hamed

Software Testing Engineer at Information Technology Institute

Giza, Egypt

Work Experience

  • Software Testing EngineerInternship

    Information Technology Institute

    May 2024 - Present -1 yr, 2 months

    • Marketing SpecialistFull Time

      Elero

      Sep 2022 - May 2024 -1 yr, 8 months

      • Marketing specialist internInternship

        Arpuplus

        Jul 2021 - Sep 2021 -2 months

        Egypt , Giza

        • Job Details:•Worked on Shofha VOD platform through updating its content, increasing customers’ engagement and viewership through social media, targeting customers in the MENA region through app messaging, developed marketing campaign ideas and themes •Performed a Market research about the possibility to operate in Kenya. •Handled excel sheets to organize the platform’s content. Made outbound calls to test customer’s satisfaction and to get new ideas about their needs.
      • Customer service internInternship

        Qnb Alahli

        Jul 2019 - Aug 2019 -1 month

        Egypt , Giza

        • Job Details:•Answered questions about account types (current account, saving account and current plus account), helped in solving customer’s problems. •Worked in telesales by calling customers who have paid 50% of their loans and would like to extend the loan amount.
      • Education

        • Bachelor's Degree in Marketing

          Georgia state university joint program with cairo university

          Jan 2018 - Jan 2022 - 4 yr

        Skills

        • Automation Testing
        • SQL Server
        • Java
        • Microsoft Office
        • Microsoft Excel
        • Communication

        Languages

        • English

          Fluent
        • Arabic

          Fluent
        • French

          Intermediate

        Training & Certifications

        • Marketing specialist

          ArpuPlus·2021
        • Banking

          QNB ElAhly·2019
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