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Fatma Mohamed

Senior Trainer at Concentrix

15th May City, Cairo, Egypt

Work Experience

Concentrix

  • Senior TrainerFull Time

    Apr 2022 - Present -3 yrs, 3 months

    Egypt

    • Job Details:responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery.
  • TrainerFull Time

    Nov 2021 - Apr 2022 -5 months

    Egypt

    • Job Details:responsible for designing and delivering effective training programs to employees, with the aim of improving their knowledge, skills, and performance. delivering training sessions, evaluating the effectiveness of training programs, and providing feedback to management.
  • Customer Service Agent - Vodafone UkFull Time

    vodafone

    Aug 2018 - Oct 2019 -1 yr, 2 months

    • Customer Service RepresentativeFull Time

      teleperformance

      Jan 2016 - Mar 2017 -1 yr, 2 months

      • Education

        • Bachelor's Degree in philosophy department

          Helwan University

          Jan 2019 - Jan 2023 - 4 yr

        Skills

        • Microsoft Excel
        • Microsoft Programs
        • Adobe illustrator
        • Digital Art
        • illustration
        • Traditional art
        • Data Handling
        • Data Entry
        • Customer Support
        • Training
        View More

        Languages

        • English

          Fluent
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