FG

Fatima Gamal

Customer Service Over the Phone at National Bank of Egypt

Work Experience

  • Customer Service Over the Phone

    National Bank of Egypt

    Feb 2017 - Present -8 yrs, 5 months

    • Job Details:Manage large amounts of inbound and outbound calls in a timely manner. Follow communication scripts when handling different topics. Build sustainable relationships and engage customers by taking the extra mile. Respond to customer inquiries by telephone. Taking the opinion of the customers about the quality of service provided and the prices.

  • Patent Translator

    Academy of Scientific Translation

    Feb 2012 - Feb 2017 -5 yrs

      • Skills

      • Analytical Thinking
      • flexibility
      • hard working
      • Working under pressure
      • Shouldering Responsibility
      • Good command of Microsoft office
      • Very Good Photoshop Editor

      Languages

      • English

        Intermediate
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