Fatima Afifi – Business Support Officer at Impace Group

Work Experience

Impace Group

Nov 2020 - Present -4 yrs, 8 months

United Kingdom , Brighton

Job Details:• Answering customer enquiries and providing customer support. • Assisting with research and reports. • Liaising with and providing seniors with information. • Diary management, including booking appointments and sending emails. • Data entry and document formatting. • Website maintenance and basic knowledge management. • Prepare social media campaigns and answer its leads. • Follow up with clients and maintain their files periodically. • Prepare projects files, documents and presentations. • Support sales team.

TranslatorFreelance / Project

Jun 2020 - Present -5 yrs, 1 month

Saudi Arabia

Job Details:Employers - Projects: • AstraZeneca, Saudi Arabia – Awareness campaigns content. • Ministry of Health, Saudi Arabia - Awareness campaigns content. • Creatives and Developers Agency, Saudi Arabia – Web and social media content. • A.A.Abed Establishment, Saudi Arabia - Products ingredients tickets. • Individual Clients, Dubai – Travel Documents.

Arab Consulting Engineers Moharram Bakhoum (ACE)

Jan 2017 - Mar 2020 -3 yrs, 2 months

Egypt , Giza

Job Details:• All secretarial works. • Translation of projects files. • Market researches and data collecting. • Find business opportunities and seek new potential channels. • Finalize and close pending cases with other departments. • Prepare projects files, documents and presentations. • Other miscellaneous tasks to support MD’s business fields.

Al Kassrawy Group

Jan 2014 - Dec 2016 -2 yrs, 11 months

Egypt , Giza

Job Details:• Organizing meetings. • Arranging appointments. • Typing. • Translating. • Booking transport and accommodation. • Ordering stationery and furniture. • Dealing with correspondence, complaints and queries. • Preparing letters, presentations and reports. • Supervising and monitoring the work of secretarial, clerical and administrative staff. • Managing office budgets. • Liaising with staff, suppliers and clients. • Implementing and maintaining procedures/office administrative systems. • Delegating tasks to junior employees. • Organizing induction programs for new employees. • Ensuring that health and safety policies are up to date. • Using a range of software packages. • Handling staff recruitment and appraisals. • Attending meetings with senior management. • Keeping personnel records.

Bachelor's Degree in Languages
Ain Shams University (ASU)
Jan 2005 - Jan 2009 - 4 yr
High School - Thanaweya Amma
32 high school
Jan 2005