Basic Info
Fathie Raslan
3 years
Cairo, Egypt
Bachelor's Degree
Entry level
Work Experience
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Community Support Representative at UBER
Experience DetailsCommunity Support Representative Customer Service/Support Entry Level
Help and support customers and fulfill the customer satisfaction Company DetailsUBER (multinational) Cairo, Egypt 101-500 employees Consulting Services N/A
Jan 2017 to Jun 2017 (5 months)
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Customer Service Representative and Technical Support at Oscar
Experience DetailsCustomer Service Representative and Technical Support Customer Service/Support, Installation/Maintenance/Repair, Quality Manager Customer Service Representative and Technical Support , full time job , the time of work 9 Hours Company DetailsOscar Cairo, Egypt 1-10 employees Computer Software, Information Technology Services, Computer Networking non
Feb 2010 to Dec 2015 (5 years 10 months)
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Customer Service Agent At Etisal International at Etisal International
Experience DetailsCustomer Service Agent At Etisal International Customer Service/Support Entry Level
I Work In Etisal International as agent to Support customers and help them and make the way to get help very Easy Company DetailsEtisal International Cairo, Egypt 501-1000 employees Consumer Services N/A
May 2014 to Feb 2015 (9 months)
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Software / Hardware at Oscar
Experience DetailsSoftware / Hardware IT/Software Development, Sales/Retail, Installation/Maintenance/Repair Experienced (Non-Manager)
Marketing , Sales , Repair computers and networks . Company DetailsOscar Cairo, Egypt 1-10 employees Computer Software, Computer Hardware, Computer Networking N/A
Mar 2007 to Oct 2013 (6 years 7 months)
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Education
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BA in Faculty Of Law
Education DetailsBA Faculty Of Law Ain Shams University, Egypt C / Good / 65 - 75% N/A N/A Ain Shams University
2009 - 2014
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High School - Thanaweya Amma
High School DetailsThanaweya Amma Abd Al aziz Al sayed Egypt 2009 B / Very Good / 75 - 85% N/A Abd Al aziz Al sayed
2009
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Training and Courses
Training/Course DetailsCustomer service agent Jun 2014 Etisal Int. Customer service agent , at Etisal International , project : Etisalat Masr |
Training/Course DetailsEnglish course Dec 2015 Language Institute of the Armed Forces I finished 9 levels in general English and 4 levels in conversation . |
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customer serves at UBER
Mar 2017
Training/Course Detailscustomer serves Mar 2017 UBER Understanding how to do the job in a perfect way. |
Last update 14 days ago.
Profile Skills and Keywords
ArabicBusiness DevelopmentCommunity Support RepresentativeComputerComputer HardwareComputer NetworkingComputer SkillsComputer SoftwareConsulting ServicesConsumer ServicesCreativeCustomer ServesCustomer ServiceCustomer Service AgentCustomer Service Agent At Etisal InternationalCustomer Service Representative And Technical SupportCustomer SupportCustomer-orientedDrivingEnglishEnglish CourseFaculty Of LawFoodITInformation Technology ServicesInnovation In The Scientific SideInstallationInternetInternet SearchLandscapeLeaderMaintenanceMicrosoft AccessMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft WindowsNetworkingOrganizerParisPlannerPunctualityQuality AssuranceQuality ControlRepairRetailSalesSoftware / HardwareSoftware DevelopmentSupportTravelUBERUnited EnglandWindows Server 2008Self-assesed Skills
Tools and Technologies
Computer Skills
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Microsoft Windows
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Microsoft Excel
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Computer
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Software Development
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Internet
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Internet Search
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Customer Service
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Customer Support
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Innovation in the scientific side
Innovation in the scientific side
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Computer Hardware
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Microsoft Office
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Microsoft Access
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Microsoft Outlook
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Windows Server 2008
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Fields of Expertise
Customer Service
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Computer Software
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Networking
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Key Skills
Leader, Planner, Customer-oriented, Creative, OrganizerOnline Presence
