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Fathy Sabry Elgreidy

Wealth and Personal Banking at Hsbc

Sidi Gaber, Alexandria, Egypt

Work Experience

Hsbc

  • Wealth and Personal BankingFull Time

    Jul 2016 - Present -9 yrs

    • Accounts Payabl supervisorFull Time

      Aug 2006 - Jun 2016 -9 yrs, 10 months

    • Technical SupportFull Time

      TE-Data

      May 2006 - Jul 2006 -2 months

        • Education

        • Bachelor's Degree in Managaement sciences

          Sadat Academy for Management Sciences (SAMS)

          Jan 2005 

        • High School - Thanaweya Amma

          Elshahid Riad School

          Jan 2001 

        Achievements

        o Outstanding Achievement award for sales quality and customer service (2016). o    “Customer at the Heart”  Award for being best Customer service / care (2017). o RCOE award (HSBC 1st Regional Circle of Excellence) for being in the top 3% achievers all over MENAT (Middle East & Turkey). (2018) o Digital Champion for Digital Services in Alexandria Area (2019) o Data Analysis challenger certificate from Udacity,Inc. (2022)

        Skills

        • Customer Support
        • Financial Analysis
        • Communication
        • Sales
        • MS Office
        • Financial Data Analysis
        • Customer Relations
        • Customer Service
        • Customer Care
        • Customer Service Management
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        Languages

        • Arabic

          Fluent

        • English

          Fluent

        • French

          Beginner

        Training & Certifications

        • Data Analysis challenger track

          Udacity·2022

        • YAT professional Diploma in Networking

          YAT education·2015

        • The six sigma yellow belt

          Skills House·2009
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