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Faten Mustafa Yousef

Digital Project Manager at Caduceus Lane

Victoria, Alexandria, Egypt

Work Experience

  • Digital Project ManagerFull Time

    Caduceus Lane

    Sep 2020 - Present -4 yrs, 10 months

    Egypt , Alexandria

    • Job Details:Value added: • Lead comprehensive project lifecycle management from initiation to closure, ensuring projects meet predefined objectives and KPIs. • Champion Agile methodologies, driving process optimizations and fostering a culture of continuous improvement across multiple teams. • Act as a central point of communication, coordinating between cross-functional stakeholders to ensure alignment and project success. • Proactively identify risks and develop robust mitigation strategies to safeguard project timelines and quality. • Strategically manage resource allocation, optimizing staffing and budgets to maximize productivity and financial efficiency. • Develop and implement rigorous performance measurement systems to track project progress and impact. • Uphold stringent quality assurance standards, leading QA initiatives that consistently exceed client expectations. • Drive iterative process improvements by integrating feedback mechanisms into project workflows. • Cultivate professional development opportunities for team members, enhancing skillsets and promoting career growth. • Build and maintain enduring client relationships, ensuring high levels of satisfaction and long-term loyalty.
  • Associate Project Manager.Full Time

    TABSEER - Commercial Business Pioneers- Europe

    Jul 2018 - Jul 2020 -2 yrs

    Egypt , Giza

    • Job Details:Value added: • Manage the coordination and execution of complex projects across international borders, ensuring compliance with global standards and local regulations. • Lead project communications, maintaining clear, consistent, and effective dialogue across all project phases. • Engage in strategic planning sessions to align project initiatives with overarching business goals. • Direct and motivate project teams, fostering an environment of accountability and high performance. • Conduct regular performance reviews and adjust project strategies based on analytical insights. • Serve as the primary client liaison, delivering exceptional service and resolving issues to ensure client contentment. • Oversee marketing and promotional activities, integrating them with broader project objectives for cohesive brand messaging. • Promote and implement a continuous improvement ethos within project teams, enhancing operational efficiencies. • Participate in the development and negotiation of proposals for new business, expanding company reach and impact. • Ensure strict adherence to industry-specific compliance and regulatory standards throughout all project activities.
  • Associate Project Management.Full Time

    Amad Group

    Aug 2017 - Aug 2019 -2 yrs

    Egypt , Giza

    • Job Details:Value added: • Manage and nurture key accounts, ensuring client needs are met and exceeded. • Develop and execute strategic account management plans, focusing on client satisfaction and long-term success. • Monitor and analyze market trends to position the company strategically in competitive landscapes. • Lead cross-functional teams to deliver on account objectives, ensuring cohesive efforts and project success. • Provide detailed reports and insights on account status to upper management. • Negotiate contracts and close agreements, securing long-term benefits for both clients and the company. • Implement client service protocols that ensure exceptional service delivery and client engagement. • Drive the resolution of client issues, ensuring swift and effective solutions. • Facilitate client meetings and presentations, showcasing organizational capabilities and project achievements. • Cultivate relationships with new and existing clients to explore and capture further business opportunities.
  • Digital Account ManagerFull Time

    I-Dubai- Digital Marketing Agency.

    Aug 2016 - Aug 2017 -1 yr

    United Arab Emirates , Dubai

    • Job Details:Value added: • Manage digital accounts, ensuring strategic alignment with client marketing goals and digital presence enhancement. • Develop and oversee digital marketing strategies, incorporating SEO, PPC, social media, and content marketing. • Analyze digital campaign performance, providing actionable insights and optimizations. • Foster client relationships through regular updates and strategic review meetings. • Collaborate with creative and technical teams to ensure timely delivery of digital content and campaigns. • Educate clients on digital trends and best practices, enhancing their marketing efforts. • Coordinate with external agencies and service providers to support digital initiatives. • Maintain up-to-date knowledge of digital marketing developments and technologies. • Deliver comprehensive reports to clients on campaign results and return on investment. • Assist in the development and refinement of digital marketing tools and processes.
  • Education

    • Bachelor degree in Fine Arts

      Alexandria University (ALEXU)

      Jan 2012 - Jan 2017 - 5 yr

    • High School - Thanaweya Amma

      HLS - experimental language school

      Jan 2012 

    Achievements

    1- Certified Project Management Professional (PMP)® from the PMI. 2- Certified SAFe Scrum Master.

    Verified Badges

    Technical Badges:

      Skills

      Languages

      • English

        Advanced

      Training & Certifications

      • Certificate for Virtual Assistant

        alx_africa·2024
      • SAFe Scrum Master Course (5.1)

        Scaled Agile Safe·2022
      • Business Development

        Nadeem Barakat Camp·2020
      • Project Management Professional (PMP)

        Project Management Institute·2020
      • Digital Marketing Diploma,

        American University of Cairo (AUC).·2018
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