Faten Abdel Monem Fahmy

Operations/ Administration ExecutiveFull Time

• Job Details:• Managing all office operations work including • Organizing internal & external events and staff Meeting • Dealing with incoming and outgoing e-mails • Handling large amounts of documents and information on a daily basis • Prioritizing workloads • Implementing new procedures and administrative systems • Maintaining diaries and arranging appointments • Typing, preparing and collating reports • Devising and maintaining office systems, including data management • Develop and maintain a filing system

Team LeaderFull Time

• Job Details:• Set clear team goals • Delegate tasks and set deadlines • Monitor team performance and report on metrics • Discover training needs and provide coaching • Listen to team members’ feedback and resolve any issues or conflict • Encourage creativity and risk-taking • Answers team member questions • Oversees team member work for quality and guideline compliance • Creating salary systems • Doing appraisals • Work closely with the IT department • Organize and schedule meetings • Update and maintain company policies and procedures

Supervisor and Quality AssuranceFull Time

• Job Details:• Determining, negotiating and agreeing on in-house quality procedures • Implement quality assurance standards • Develop, recommend and monitor corrective and preventive actions • Investigate customer complaints and non-conformance issues • Coordinate with other teams to ensure the quality of service • Chair and facilitate meetings where appropriate • Analyze data to identify areas for improvement in the quality system • Prepare reports to communicate outcomes of quality activities • Monitor all operations that affect quality • Facilitate proactive solutions by collecting and analyzing quality data