
Fateen Fayek Naguib
Deputy General Manager & Senior teacher / Trainer and curriculum development
Zaytoun, Cairo, EgyptWork Experience
Deputy General Manager & Senior teacher / Trainer and curriculum developmentFull Time
Muscat institute of Tourism and hotels
Mar 2014 - Jul 2015 -1 yr, 4 months
Oman
- Job Details:Airline Reservation and Ticketing (650 Hours), Hospitality business & Management (650 Hours), Tour Guiding (650 Hours), Tour Operator (325 Hours), Hotel Management (100 hours), Airline Air Fares (30 Hours), Airline Amadeus System (50 Hours) in addition to : Workshop and training implementation in the following fields. Tourism marketing – Business - Accounting (5 Days), Tour Operator (5 Days), Front-liners (3 Days) Human Resources (5 Days) Time Management (3 Days ) How to be a successful leader ( 5 Days ) Remember me ? Different types of clients ( 3 Days ) After sales services How to keep your client satisfied ( 5 Days ) Solving problems, how to clear them ( 4 Days ) Managing and arranging tourism programs ( 5 Days) Omani tourism management ( 5 Days ) Public Relation ( 4 Days ). *All the above courses are conducted in English using English terminology.
General ManagerFull Time
Global health & Technolog
Mar 2010 - Dec 2012 -2 yrs, 9 months
Saudi Arabia
- Job Details:Responsible for the day to day operations, Implementing policies and procedures, Overseeing recruiting, Sales, Targets and marketing, in addition to presentations ( preparing on powerpoints and presenting them).
General ManagerFull Time
Sand Rose Boutique Hotel
Jan 2009 - Mar 2010 -1 yr, 2 months
Saudi Arabia
- Job Details:Involved with the hotel at the pre-opening and soft opening stage, Responsible for the day to day operations, Overseeing recruiting, Quality Assurance, Training of staff, Implement marketing campaigns, Procedure manuals (wrote manuals for all job descriptions) as well as teaching procedures and language.
Marketing & Sales ManagerFull Time
Dhahran International Hotel
Oct 2006 - Dec 2008 -2 yrs, 2 months
Saudi Arabia
- Job Details:Responsible for corporate accounts, Sales, Sales team management, Advertising (Newspapers, magazines and internet), Executing marketing campaigns, Training sessions in sales techniques for front line staff, sales, housekeeping.
Education
Bachelor's Degree in Accounting
Ain Shams University (ASU)Jan 1990 - Jan 1994 - 4 yr
College Diploma in Commercial French Diploma, Paris, France
Sorbone UniversityJan 1982 - Jan 1986 - 4 yr
High School - Thanaweya Amma
College de la SaleJan 1980
Achievements
I have achievements as Deputy General Manager & Senior teacher / Trainer and curriculum development at Muscat institute of Tourism and hotels (2014 - 2015)
Skills
Languages
English
FluentFrench
FluentArabic
Fluent
Training & Certifications
IATA Trainer
Montreal, Canada·2012Reservation and ticketing
American University of Cairo·1982