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Fateen Fayek Naguib

Deputy General Manager & Senior teacher / Trainer and curriculum development

Zaytoun, Cairo, Egypt

Work Experience

  • Deputy General Manager & Senior teacher / Trainer and curriculum developmentFull Time

    Muscat institute of Tourism and hotels

    Mar 2014 - Jul 2015 -1 yr, 4 months

    Oman

    • Job Details:Airline Reservation and Ticketing (650 Hours), Hospitality business & Management (650 Hours), Tour Guiding (650 Hours), Tour Operator (325 Hours), Hotel Management (100 hours), Airline Air Fares (30 Hours), Airline Amadeus System (50 Hours) in addition to : Workshop and training implementation in the following fields. Tourism marketing – Business - Accounting (5 Days), Tour Operator (5 Days), Front-liners (3 Days) Human Resources (5 Days) Time Management (3 Days ) How to be a successful leader ( 5 Days ) Remember me ? Different types of clients ( 3 Days ) After sales services How to keep your client satisfied ( 5 Days ) Solving problems, how to clear them ( 4 Days ) Managing and arranging tourism programs ( 5 Days) Omani tourism management ( 5 Days ) Public Relation ( 4 Days ). *All the above courses are conducted in English using English terminology.
  • General ManagerFull Time

    Global health & Technolog

    Mar 2010 - Dec 2012 -2 yrs, 9 months

    Saudi Arabia

    • Job Details:Responsible for the day to day operations, Implementing policies and procedures, Overseeing recruiting, Sales, Targets and marketing, in addition to presentations ( preparing on powerpoints and presenting them).
  • General ManagerFull Time

    Sand Rose Boutique Hotel

    Jan 2009 - Mar 2010 -1 yr, 2 months

    Saudi Arabia

    • Job Details:Involved with the hotel at the pre-opening and soft opening stage, Responsible for the day to day operations, Overseeing recruiting, Quality Assurance, Training of staff, Implement marketing campaigns, Procedure manuals (wrote manuals for all job descriptions) as well as teaching procedures and language.
  • Marketing & Sales ManagerFull Time

    Dhahran International Hotel

    Oct 2006 - Dec 2008 -2 yrs, 2 months

    Saudi Arabia

    • Job Details:Responsible for corporate accounts, Sales, Sales team management, Advertising (Newspapers, magazines and internet), Executing marketing campaigns, Training sessions in sales techniques for front line staff, sales, housekeeping.
  • Education

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 1990 - Jan 1994 - 4 yr

    • College Diploma in Commercial French Diploma, Paris, France

      Sorbone University

      Jan 1982 - Jan 1986 - 4 yr

    • High School - Thanaweya Amma

      College de la Sale

      Jan 1980 

    Achievements

    I have achievements as Deputy General Manager & Senior teacher / Trainer and curriculum development at Muscat institute of Tourism and hotels (2014 - 2015)

    Skills

    • Human Resources
    • Business Planning
    • Microsoft Office
    • Teaching
    • GSA
    • Accounting
    • Marketing
    • Accounting
    • Direct Sales

    Languages

    • English

      Fluent
    • French

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • IATA Trainer

      Montreal, Canada·2012
    • Reservation and ticketing

      American University of Cairo·1982
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