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Farida Naji Tawfee Mohamed

Customer Service

15th May City, Cairo, Egypt

Work Experience

  • Customer ServiceFull Time

    Vodafone Telecommunication Company

    Jun 2016 - Jun 2017 -1 yr

    Egypt , Cairo

    • Job Details:Responsible for receiving Calls from Customers to explain our product & services (inbound & outbound) and report the customer information in the correct system Responsible Giving clear information about our product/service to the customer. Responsible Search for new customers and update database with new data and updating existing one.

  • Event CoordinatorFull Time

    Radio Energy Organized

    Jan 2014 - Mar 2016 -2 yrs, 2 months

    • Job Details:Responsible for organizing events, conferences, parties and weddings Manage all event operations (preparing venue, invitations etc.) Oversee event happenings and act quickly to resolve problems. Booking venues and schedule speakers. Evaluate event’s success and submit reports

    • Education

    • Bachelor's Degree in Lawyer

      Cairo University (CU)

      Jan 2018 

    • High School - Thanaweya Amma

      15th May high school

      Jan 2013 

    Achievements

    Award as the best employee for several months at Radio energy. Best Delegate at Moic Model Organization of Islamic.

    Skills

    • Admin Assistant
    • Sales
    • Microsoft Office
    • Operations
    • Evaluating Data
    • Customer Service
    • human resource

    Languages

    • Arabic

      Fluent

    • English

      Advanced

    • Spanish

      Beginner

    Training & Certifications

    • Summer Work Shop Training

      Ministry of Youth·2018

    • Management

      Youth leaders foundation·2018

    • Banking Career

      Link CU·2018

    • Media and Marketing

      Moic Model Organization Of Islamic·2016
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