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Farida Mahmoud Seoudi

Call Center Agent

Rehab City, Cairo, Egypt

Work Experience

  • Call Center AgentFull Time

    Vodafone UK

    Dec 2020 - Mar 2021 -3 months

    Egypt , Cairo

    • Job Details:Responded to customer queries related to their home broadband technical issues (wifi troubleshooting, etc) and handled their account transaction requests through the phone.

  • InternInternship

    Suez canal bank

    • InternInternship

      Nola cupcakes

      Egypt

      • kids' summer camp mentorPart Time

        Utopia

        Jun 2016 - Aug 2020 -4 yrs, 2 months

        Egypt , Cairo

          • Education

          • BA in Marketing

            Arab Academy for Science, Technology and Maritime Transport (AAST)

            Jan 2017 - Jan 2021 - 4 yr

          • High School - IGCSE

            modern english school in cairo

            Jan 2017 

          Skills

          • Teach/ supervise
          • Microsoft Applications
          • Deal with customers
          • Create basic reports
          • Social Media

          Languages

          • English

            Fluent

          • Arabic

            Advanced

          Training & Certifications

          • operations, customer service

            Suez Canal Bank·2018

          • sales

            NOLA cupcakes·2016
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