Farida Mohamed

Digital Fulfilment Credit Cards

• Job Details:Receive leads from customers expressing interest in credit cards, manage end-to-end process for customers applying for credit cards, engage with customers to gather information and documents for their application, ensure compliance with regulatory requirements and company policies, coordinate with internal teams in UAE to facilitate approval of credit cards.

Customer Support

• Job Details:Gained banking experience, completed specialized courses with HSBC University, achieved performance targets by meeting high scores, enhancing interpersonal skills through effective communication with customers and teamwork in a fast-paced environment, managed various aspects of customer finances, handling customer queries, raising complaints, and ensuring customer satisfaction.

Junior Brand Manager (Internship)

• Job Details:Brand management and product development, provide data and written material for company’s website, market visits, coordinating briefs and overview about Bimbo for campaigns, following the NPD of the Bimbo brand, forecasting Bimbo NPD.