Farida Mohamed Abdeen

Senior marketing specialistFull Time

Engagement & Communication SpecialistFull Time

• Job Details:-Collaborate in the creation of organizational development strategies -focusing on leadership, team building and employee engagement. -Measure impact of engagement programs against core performance metrics. -Work collaboratively with HR to design and deploy engagement surveys. - Establish and drive employee feedback and communication through multiple channels to strengthen connections -Partner with other departments to develop, align, leverage and integrate with broader Learning and Development strategies and programs. -Coordinate employee events and activities, including holiday parties, summer outings and senior leader connections, etc.

Customer Experience AdvocateFull Time

• Job Details:-Tracking variables that affect customer experience by Auditing anonymously on the rides -Happy Rides (Making surveys with customers within the ride) -Working on marketing / growth related projects -Tracking customer needs and directions -Following up with dissatisfied customers for the low rated customer service experiences -Brainstorming new creative ideas for a better customer experience