FE
Farha Elhussieny
Client Service Representative at Concentrix Webhelp
Alexandria, EgyptWork Experience
Concentrix Webhelp
Jan 2024 - Present -1 yr, 6 months
Egypt
- Job Details:Team community education + resolution 1
Teleperformance
Jan 2022 - Jan 2024 -2 yrs
Egypt
- Job Details:Provided exceptional customer service in a high-volume, fast-paced environment. Effectively handled customer inquiries, complaints, and returns. Resulted in high customer satisfaction ratings and positive feedback. Demonstrated strong problem-solving and conflict resolution skills. Maintained a positive and professional demeanor at all times. Top performance in peak of September 2023. Handling 3 different channels (phone – emails – live chat).
Skills
Languages
Arabic
FluentEnglish
AdvancedFrench
Advanced