Fares Ramadan Alzabadany
"Amazing experience and everlasting memories"
Matareya, Cairo, EgyptWork Experience
Assistant Operation ManagerFull Time
Atlantis The Palm - Dubai - UAE
Jul 2017 - Present -8 yrs
United Arab Emirates , Dubai
Supervisor - Sea Fire Steak House RestaurantFull Time
Atlantis The Palm - Dubai - UAE
Jun 2016 - Oct 2017 -1 yr, 4 months
United Arab Emirates , Dubai
- Job Details:• Oversee all front and back of the house restaurant operations • Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally • Analyze staff evaluations and feedback to improve the customer’s experience • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly • Train new employees and provide ongoing training for all staff • Attend quarterly P&L meetings
Education
Bachelor's Degree in Business Administration
Higher Institute for Cooperative and Managerial StudiesJan 2004
Achievements
• Achievement 97% in external Forbes audit and 100% internal & IFH scores 2019 • Achievement 99.5% of department KPI 2019 • Lead and Achieved Avg. Score of 90.90% in LQA
Languages
English
FluentSpanish
Beginner