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Fareed Youssef Elias

Work shop team leader at Yassin Group

Matareya, Cairo, Egypt

Work Experience

  • Work shop team leaderFull Time

    Yassin Group

    Dec 2020 - Present -4 yrs, 7 months

    Egypt , Cairo

    • Service advisorFull Time

      Yassin Group

      Aug 2020 - Dec 2020 -4 months

      Egypt , Cairo

      • Maintenance Engineer, R&D and TQM EngineerFull Time

        Your Fixers

        Feb 2020 - Jul 2020 -5 months

        Egypt , Cairo

        • Job Details:-led a group of technicians to perform automotive maintenance tasks . -Final control on the work done on the vehicle to make sure the system runs well with no problems -Inspect the vehicle for any other broken parts that needed to be replaced and diagnose the faulty part and the reason of the malfunction. -Ability to work with the scan tool to do many functions as : read and erase TDCs ,Read and analyze the system parameters and perform the active learning and coding of the electronic components. -Maintain legible and accurate paperwork for both the customer and for our records . -Obtain the daily operation on the form of organized sheets and calculate statistics and scores from the sheets (daily and monthly). -Find the problems that accrue during the daily operation and provide a set of solutions -Visually inspect the operations and report any detected fault. -Set rules for the operations to avoid the most expected problems. -Study and analyze the automotive maintenance market in Egypt to come up with new services to be added to the company services. -Establishing technical support and training department to raise efficiency of the operation and set strategies to solve the complicated technical problems. -Obtain training materials and set strategies to train the technicians, technical advisors and the customer service staff.
      • Service advisorFull Time

        Amir & Joseph service center

        Sep 2019 - Oct 2019 -1 month

        Egypt , Cairo

        • Job Details:-Greeting customers and scheduling service appointments. -Cataloguing customers concerns and comments. -Writing service orders and descriptions of problems and repairs. -Translating customers’ repair problems into standard repair terminology -Explaining repairs to customers -Test-driving vehicles to confirm service repairs -Estimating the cost and time needed for repairs -Handling customer complaints
      • Education

        • Bachelor's Degree in Automotive Engineering

          Helwan University

          Jan 2019 

        Activities

        • Team leader at Helwan Hybrid Racing Team

          Student Activity

          Mar 2018 - Aug 2019 -1 yr, 5 months

        Skills

        • Customer Satisfaction
        • Negotiation
        • word
        • excel
        • Microsoft Powerpoint
        • SolidWorks

        Languages

        • Arabic

          Fluent
        • English

          Advanced

        Training & Certifications

        • Automotive

          Ford obour service center·2018
        • Diagnostic of petrol engine

          Amir & joseph training center·2018
        • Automotive

          Egyption automotive & trading co.·2015
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