FM

Farah Moustafa

Customer Support Advisor at Vodafone UK

Mokattam, Cairo, Egypt

Work Experience

  • Managed service specialistFull Time

    Flairstech

    Dec 2021 - Present -3 yrs, 7 months

    Egypt

    • Job Details:Working as managed service, working with Canadian and US clients, mainly working on their discrepancies and savings each month, and in their orders as well

  • English instructorPart Time

    English air

    Jan 2020 - Apr 2020 -3 months

    Egypt , Cairo

    • Job Details:Worked as English instructor online, my main role to arrange every session’s way and mainly the work is with conversations to improve the language

  • Marketing AdministratorFull Time

    Forward

    Jul 2017 - Feb 2018 -7 months

    • Customer Support AdvisorFull Time

      Vodafone UK

      Feb 2017 - Present -8 yrs, 5 months

        • Education

        • Bachelor's Degree in Law

          Cairo University (CU)

          Jan 2021 

        Skills

        • Communication
        • Microsoft Office
        • Customer Care
        • Communication skills
        • Outbound Calls
        • Inbound Calls
        • Analysis
        • Call Center
        • Management skills
        • English
        View More

        Languages

        • Arabic

          Fluent

        • English

          Fluent
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