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Farah Gamal

Administrative Assistant

Dokki, Giza, Egypt

Work Experience

  • Administrative AssistantFull Time

    Emeco Travel

    Jan 2023 - Aug 2024 -1 yr, 7 months

    • Front Desk AdministratorFull Time

      Pro Plus Fitness Center

      Aug 2019 - Oct 2019 -2 months

      Egypt , Giza

      • Job Details:Answer calls & handle angry customers solving their problems. Monitor client’s attendance & provide fitness center tours. Educate clients of the facility’s regulations.

    • Content Creator InternshipFull Time

      Dotdev

      Mar 2019 - Apr 2019 -1 month

      Egypt , Giza

      • Job Details:Create good & efficient content for any topic to share on social media. Come up with catchy & interesting content for the target audience.

    • Technical Care AdvisorFull Time

      Vodafone UK

      Sep 2018 - Dec 2018 -3 months

      Egypt , Giza

      • Job Details:Handle customer requests, issues, questions in a professional manner and strive to deliver a first-time resolution. Meet defined KPIs including NPS Act as an advocate of the company Process transactional activities in line with Vodafone standards and policies Good understanding of Vodafone products, services, and systems n order to effectively deal with a variety of questions and customer transactions.

      • Education

      • Bachelor's Degree in Language

        Cairo University (CU)

        Jan 2021 

      Skills

      • Computer Skills
      • Communication
      • Relationship Building
      • Good Listener

      Languages

      • English

        Fluent
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