Farah Ayman Elasar
Office Manager & customer services representative
Moharam Bek, Alexandria, EgyptWork Experience
Office Manager & customer services representativeFull Time
Trust traveling agency
Jan 2024 - Mar 2024 -2 months
Egypt , Alexandria
- Job Details:- Managed day-to-day operations of the office, Monitored employee tasks to ensure timely completion. - Handled customer inquiries and provided tailored support. - Coordinated translation workflow and ensured timely delivery. - Maintained strong client relationships and resolved issues efficiently
TranslatorFull Time
Sonic office for Translations
Jun 2023 - Dec 2023 -6 months
Egypt , Alexandria
- Job Details:prepared files for submission to Schengen embassies. Collaborated with the team to support clients with translation and travel application requirements and promoted our services to clients.
Education
Bachelor's Degree in Business and accounting
Alexandria University (ALEXU)Jan 2022 - Jan 2025 - 3 yr
Achievements
-Graduated with a Very Good grade in Accounting from Alexandria University. -Promoted from translator to office manager within less than 1 year. -Successfully supported over 100+ clients with translation and travel documentation. -Maintained excellent feedback from customers and supervisors. -Recognized for strong time management and multitasking during translation and admin tasks. -Learned to work under pressure and handle customer demands professionally. -Managed the office workflow and supported team performance during busy travel seasons.
Skills
- Communication
- Customer Service
- Problem Solving
- Multitasking
- Adaptability
- Microsoft Word
- tanslations
- Basic Accounting
- Reporting
- Sales
Languages
Arabic
FluentEnglish
Advanced