FA
Farah Ahmed
Teacher Assistant (Math)
Alexandria, EgyptWork Experience
Moves Up Company
May 2023 - Aug 2023 -3 months
Egypt
- Job Details:Provided exceptional customer support via phone, email, and in-person communication, resolving inquiries and complaints efficiently. Processed customer orders, tracked shipments, and provided updates on product availability. Collaborated with the sales team to ensure customer needs were met and sales goals were achieved.
Magic Center
Jan 2023 - Jun 2023 -5 months
Egypt
- Job Details:Greeted visitors, answered phone calls, and handled general inquiries with a focus on customer service. Managed appointment scheduling, ensured smooth communication between clients and staff, and maintained accurate records. Assisted in managing office supplies, handling administrative tasks, and maintaining a clean, welcoming reception area.
Al-Najah Center
Sep 2021 - Sep 2024 -3 yrs
Egypt
- Job Details:Provided one-on-one tutoring to students struggling with math, ensuring their understanding of key topics. Managed classroom activities, helped with assignments, and graded homework and tests. Developed instructional materials and organized study sessions for exam preparation. Monitored student progress and provided feedback to improve learning outcomes.
Education
Bachelor's Degree in Commerce
Damanhour University
Skills
- Customer Service Management
- excel
- Data Entry & Record Keeping
- word
- powerpoint
- Appointment scheduling
- Attention to detail
- Hard Worker
- self-motivation
- Teamwork skills
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Languages
Arabic
FluentEnglish
Beginner