
Farah Ahmed
Customer service agent at Cashu
6th of October, Giza, EgyptWork Experience
Teacher assistantFull Time
Educational centers
Sep 2021 - Apr 2022 -7 months
Egypt
- Job Details:Helped student with the education struggles. Obtain resources for classroom. - Monitor students behavior and solve conflicts. - Supervised the weekly exams.
Customer service agentFull Time
Jun 2021 - Present -4 yrs, 1 month
- Job Details:Handled Cases through E-Mail with the Client. - Attending customer's inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. - verified customer's accounts, creating accounts and ensuring that all information is kept updated - Ensure customer satisfaction. - Adhered to company policies and scripts to achieve quality standards
Education
Bachelor's Degree in spanish arts
Cairo University (CU)Jan 2024
Skills
Languages
English
FluentArabic
FluentSpanish
Advanced