Farah Ahmed

Teacher assistantFull Time

• Job Details:Helped student with the education struggles. Obtain resources for classroom. - Monitor students behavior and solve conflicts. - Supervised the weekly exams.

Customer service agentFull Time

• Job Details:Handled Cases through E-Mail with the Client. - Attending customer's inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. - verified customer's accounts, creating accounts and ensuring that all information is kept updated - Ensure customer satisfaction. - Adhered to company policies and scripts to achieve quality standards