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Farah Ahmed

Customer service agent at Cashu

6th of October, Giza, Egypt

Work Experience

  • Teacher assistantFull Time

    Educational centers

    Sep 2021 - Apr 2022 -7 months

    Egypt

    • Job Details:Helped student with the education struggles. Obtain resources for classroom. - Monitor students behavior and solve conflicts. - Supervised the weekly exams.
  • Customer service agentFull Time

    Cashu

    Jun 2021 - Present -4 yrs, 1 month

    • Job Details:Handled Cases through E-Mail with the Client. - Attending customer's inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. - verified customer's accounts, creating accounts and ensuring that all information is kept updated - Ensure customer satisfaction. - Adhered to company policies and scripts to achieve quality standards
  • Marketing SpecialistFull Time

    Paradigm Ltd.

    Jan 2021 - Mar 2021 -2 months

    Egypt , Giza

    • Education

      • Bachelor's Degree in spanish arts

        Cairo University (CU)

        Jan 2024 

      Skills

      • Spanish Translation
      • Team Player
      • specialist
      • English Translation
      • Creative Ideas
      • Time Management
      • Microsoft Office
      • Research

      Languages

      • English

        Fluent
      • Arabic

        Fluent
      • Spanish

        Advanced
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