Farah Adel

Customer Account Manager

• Job Details:Developed and executed strategic account plans to meet client objectives. Prospected and secured new clients by researching opportunities and pitching agency services. Acted as the primary contact for clients, fostering strong relationships and ensuring satisfaction. Oversaw end-to-end project lifecycles, ensuring timely and high-quality delivery. Collaborated with cross-functional teams to streamline workflows and achieve project goals. Monitored campaign performance and provided actionable insights to improve results.

Customer Service

• Job Details:Customer handling and interaction. Resolved customer complaints and concerns professionally and efficiently. Maintained a positive and helpful attitude even in challenging situations.

Shadow Teacher

• Job Details:Improved the student’s French language as his French speaking shadow teacher. Observed and assessed the student's learning style, strengths and weaknesses. Developed and implemented individualized learning plans in collaboration with the main teacher and his psychiatrist. Communicated effectively with parents and his doctor regarding the student's progress and any concerns.