FA
Farah Abdel-Mohsen
Customer Account Manager at Astra Travel
Cairo, EgyptWork Experience
Astra Travel
May 2024 - Present -1 yr, 2 months
Egypt
- Job Details:Responsible for developing and maintaining relationships with key clients. Client relationship management. Assisting senior processors with multiple requests. Tracking and collecting documentation. Communicates professionally with clients. Problem solving. Performance monitoring. Collaboration and coordination by working closely with internal teams (marketing and support) to align services with client needs.
Entrepreneurship Center at Arab Academy for Science, Technology and Maritime Transport
Feb 2022 - May 2024 -2 yrs, 3 months
Egypt
- Job Details:Responsible for communicating with startups. Organizing one to one mentorship sessions. Deal quickly with all kinds of information gaps. Organizing online/offline trainings. Organizing Tanmeya and Tatweer demo day. Participating in editing videos for TWT demo day. Conducted interviews VIP lists in Rally finale Alamein 2022. Organized the pitching sessions for startup finalists for Rally Alamein 2022. Managed the mentorship/consultation and pitching sessions for Intecmed Egypt mentees project. Responsible for getting startups for Creative Business Cup online competition. Responsible for getting panelists for Creative Business Cup online competition. Coordinated in Rally Ripple launching ceremony that held at the Arab League. Was responsible for the logistics of Rally Accelerate and Intecmed startups in Rally Alamein 2023. Managing Rally Incubator 2023-2024.
DMC Channel
Egypt
- Job Details:Responsible for managing the floor. Worked alongside with the director to keep up with the updates and the improvement process. Worked with the directing team to coordinate and supervise daily operations. Fulfilled duties as assigned by the director. Created reports and submitted them to the director and other executives. Was responsible for calling playout. Prepared briefing notes and scripts.
Education
Bachelor's Degree in Language and Communication
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2017 - Jan 2021 - 4 yr
Master's Degree
Arab Academy for Science, Technology and Maritime Transport (AAST)
Skills
- Microsoft Office
- Microsoft Excel
- powerpoint
- Able to focus on gathering enough data to give precise inputs and achieve an efficient successful plan.
- Clearly determine objectives and find the most effective methods to achieve them within timeframe.
- Use the divide and conquer method to solve problems while paying attention to details and aspects.
- Eager to constantly make evaluations to develop myself and others, and learn new things.
- Display high sense of urgency while giving support for the team in stressful moments.
- show commitment and motivate others to perform at the highest level.
- Strong organization skills with capacity to multi-task and prioritize.
Languages
English
AdvancedSpanish
Beginner