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Farag Mohamed Hammad

ww

Haram, Giza, Egypt

Work Experience

  • Golf operation managerFull Time

    Al solaymanyah City golf resort

    Oct 2020 - Present -4 yrs, 9 months

    • Job Details:• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations. • Prepares annual budgets for golf operations Golf business plan Marketing - sales -Membership -F&B- golf Maintenance cart report - Green keeper-Irrigation with the departments head . • All paper work for the golf operation, tournaments formats ,Events calendar, handicap system ,golf cart reports . • Extend and develop communication between team members by implementing strategies to improve team performance whilst effectively developing a suitable working environment. • Possess excellent interpersonal .communication and negotiation skills and the ability to develop and maintain beneficial internal and external relationship. • Empowers employees to provide excellent customer service. training all the operation staff , prepare action plan for opening.
  • Corporate Sales ManagerFull Time

    CityNet

    Aug 2018 - Mar 2020 -1 yr, 7 months

    Egypt , Cairo

    • Job Details:• In-charge of the daily sales efforts for the preopening branch Ras Al Khamah Citymax Hotels By Landmark Group and is responsible for the overall positioning of the hotel, brand communication and the development of new corporate accounts for the property. implement yield strategies, Corporate sales dealing with multinational companies in UAE through direct visit , sales blitz ,telesales call or mail and overseas through mail campaign and road show , market performance and meeting budget, forecast, and sales targets. Strategies was include Budget, pricing status, direct sales, ,online and public relations, ,Prepare Sales Reports and annual Sales and Marketing Strategies ,Created an effective Sales Plans that will increased awareness and positive perception of the Hotel. Knowledge of industry and current market trends ,involved with daily operation in citymax to able to give full satisfaction to the client, my selling model measured by the below KPIs, • Build Sales Pipeline/ Maximize Sales potential • increase in revenues due to tie ups with corporate tie-ups/institutional sales • To achieve target overall revenue of AED 1,003,940; total RN 4708/year • Business analysis • Competitor Analysis of pricing, types of Service/Ride/Equipments, footfalls, utilization etc. • To achieve target Sales Calls of 1,017 Sales Calls / 62 Entertainments / 76 Site Inspections • Sourcing New customers • increase in new customers and increase in sales value basis new customers brought in • To develop 20 new accounts that will produce 20 RN / year (each)
  • Senior Sales ManagerFull Time

    Gloria

    Mar 2017 - Jul 2018 -1 yr, 4 months

    Egypt

    • Job Details:• In-charge of the daily sales efforts for 2 hotels apartments and responsible for the overall sales corporate, leisure travel and F&B of the 2 hotels, brand communication and the development of new accounts for the property. • Establishes and adjusts selling prices by checking competition every week 2 competition check and supply and demand. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. • Contributes to team effort by accomplishing related results as needed and involve with daily operation. • Forecasting total sales versus budget to arrange a strategic sales program for the 2 hotels apartments. • Responsible in generating sales and creating market awareness for the properties, • Responsible in individual achieve target overall revenue of AED 2,760,000; total RN 12300/year • Generation of 27new leads with 557 R/N. • Closing New Sales Contracts with government and corporate 200 contract. • To develop 30 new accounts that will produce 50 RN / year (each)
  • Cluster sales ManagerFull Time

    Binmajid Hotels& Resorts

    Dec 2012 - Dec 2016 -4 yrs

    United Arab Emirates , Abu Dhabi

    • Job Details:• Interact with clients, owners and suppliers to promote rooms and Food & Beverage and the group Communicate with target customers and manage guests relationship Contribute to the selling strategy of the Group and manage the departments and assist DOS to Understand the competitive marketplace and implement approaches to ensure competitiveness in the local market. • Fixing appointment from the new lead generated, meeting with the client and understanding the need of the client, giving the presentation for the group’s different properties. • Achieving Sales target by bringing new business to Company overall revenue of AED 8,700,000; total RN 32700/year for all the group • Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results. • Establishes sales objectives by forecasting; projecting expected sales volume and profit for existing and new products. • Developing field sales action plans. • in-charge for pre-opening with the team for 2 new hotel (Nehal Hotel and Binmajid Tower hotel apartment with total 366 hotel room and hotel apartments . • Handle Inquiries and follow through, managing communication within the group and with clients. • Minimum 25 sales call per week, including sales visits, 8 site inspection and 5 entertainment monthly. • Negotiate room rates/packages with corporate clients and contract 500 companies cluster for all the group. • Familiarization with work process and approval process for rate management of corporate accounts, credit application and involve in the operation as Duty manager in each hotel from the group. • Manage corporate meetings, corporate banquet, catering service, events, residential and non-residential meeting groups
  • Education

    • Bachelor's Degree in BS in Tourism & Hotel Management

      University of Helwan - Cairo Egypt

      Jan 2000 

    Achievements

    Pre Opening 3 hotel and one hotel apartment and achieve the target 73% in 4 months from the opening date .

    Skills

    • Business Development
    • Customer Care
    • Fleet Maintenance
    • Fleet Management

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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