Falih Hassan

Senior Quality AssuranceFull Time

• Job Details:The project is (F-16 Support Facilities Package 6, Balad Air Base P2 403006 IQ-D-SAG F-16 Bed Down Package 6) at the Balad Air Base. (This project includes the construction of twelve buildings with required facilities. The main buildings are Aircraft Maintenance Hangar, Fuel Cell Maintenance, Squadron Headquarter, Hydrazine Facility, and Missile Maintenance Facility with other facilities buildings. My responsibilities are: Responsible for monitoring and maintaining quality and compliance targets. Monitoring and auditing of products to ensure high standards of quality. Ensuring products comply with legislation and quality assurance codes. Ensuring that all QA Tests are carried out on time and in full. Delivering presentations to an audience of Manager Level within the business. Provide weekly and monthly reports to senior managers on performance. Identify training needs and recommendations to improve customer experience. Keeping quality documentation up to date. Making sure that all QA records, data & information are available to managers. Arranging the repair of any QA / related equipment that is malfunctioning. Ensuring non-conforming products are identified and placed on restriction. Responsible for the review and update of the program quality plans. Awareness of regulatory requirement and customer service expectations. Coordinating the investigation of customer complaints. Preparing and analyzing information for the purpose of Management Review.

Site MangerFull Time

• Job Details:The project is to build Babylon Mall in Baghdad. My responsibilities are: Provide high level customer service and ensure compliance to all company’s rules and regulations. Ensure customer satisfaction by responding to customer enquiries in responsive manner. Manage daily on-site operations such as headcount, check-ins of employees to ensure staff’s availability during working hours. Train all temporary employees and new hired staff in line with company policies and procedures. Organize business review meetings with clients to improve performance continuously and qualitatively. Monitor all company activities and ensure compliance with company procedures and policies. Recruit, train and induct employees to achieve and maintain designed staffing pattern. Organize and conduct interviews and perform background investigation and provide on site tests to all prospective employees. Coordinate with supervisors and management to plan activities for higher productivity on production site. Develop and maintain relationship with management and supervisors to resolve employee issues, concerns and grievances as per existing company policy. Develop ways to retain all employees through motivation and encouragement. Manage employee pool by hiring, retaining or terminating of same, evaluate performance and counsel employees to improve performance. Provide orientation to employees in terms of company values and culture to affiliate employees as per organizational requirement.

Site MangerFull Time

• Job Details:The project is to build (STUDENT DORMITORIES FOR MALE / BAGHDAD UNIVERSITY. This project included to build Four tower buildings with all required utilities with car parking, library, studying halls and gardens