Basic Info

Faisel Al Ansary

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Service agent at Lynks

Experience Details

Customer Service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Lynks

Cairo, Egypt

51-100 employees

Retail

https://www.lynks.com

Apr 2015 to present (1 year 8 months)
Customer relationship officer at YAQEEN FOR SPORTS EDUCATION AND ENTERTAINMENT

Experience Details

Customer relationship officer

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

YAQEEN FOR SPORTS EDUCATION AND ENTERTAINMENT

Cairo, Egypt

101-500 employees

Health, Wellness and Fitness , Sports

https://www.facebook.com/pages/Yaqeen-Group-for-sports-and-entertainment/319832564796330

May 2014 to Nov 2014 (6 months)
Supervisor at El Ezz For Touristic Transportation "Budget"

Experience Details

Supervisor

Operations/Management, Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

El Ezz For Touristic Transportation "Budget" (multinational)

cairo, giza, Egypt

101-500 employees

Business Services - Other

http://www.budget-egypt.com/

Feb 2014 to Mar 2014 (1 month)
Customer Service Agent at BDO Esnad

Experience Details

Customer Service Agent

Customer Service/Support

Student

N/A


Company Details

BDO Esnad (multinational)

Cairo, Egypt

More then 1000 employees

Outsourcing/Offshoring , Telecommunications, Human Resources

http://www.esnad-bpo.com/

Mar 2013 to Feb 2014 (11 months)
Sales specialist at Bassy High Trading

Experience Details

Sales specialist

Sales/Retail

Student

Nespresso, Nestle Switzerland Egypt exclusive distributor.


Company Details

Bassy High Trading (multinational)

Cairo, Egypt

101-500 employees

Business Services - Other, FMCG

http://www.nespressoegypt.com/

Oct 2012 to Dec 2012 (2 months)
Senior Assistant team leader at ECCO outsourcing

Experience Details

Senior Assistant team leader

Customer Service/Support

Student

N/A


Company Details

ECCO outsourcing (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications, Outsourcing/Offshoring

http://www.eccooutsourcing.com/

Apr 2012 to Aug 2012 (4 months)
Data entry agent at ECCO outsourcing

Experience Details

Data entry agent

Customer Service/Support

Student

N/A


Company Details

ECCO outsourcing (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications, Outsourcing/Offshoring

http://www.eccooutsourcing.com/

Mar 2012 to Apr 2012 (1 month)
Sales at Fashion International Group

Experience Details

Sales

Sales/Retail

Student

N/A


Company Details

Fashion International Group (multinational)

Cairo, Egypt

501-1000 employees

Retail, Textile and Clothing

http://www.figeg.com/

Jan 2012 to Mar 2012 (2 months)
Agent at Teleperformance

Experience Details

Agent

Customer Service/Support

Student

N/A


Company Details

Teleperformance (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications, Outsourcing/Offshoring

http://www.teleperformance.com/en.aspx

Jul 2011 to Oct 2011 (3 months)
Managing, sales& delivery at United Poultry Company ROASTY

Experience Details

Managing, sales& delivery

Hospitality/Hotels/Food Services

Student

son of the agent & owner of roasty store.


Company Details

United Poultry Company ROASTY (multinational)

Cairo, Egypt

N/A

Food and Beverage Production

http://www.roastyegypt.com/en/index.php

Feb 2008 to Jan 2009 (11 months)
Managing & sales at Al ansary stores

Experience Details

Managing & sales

Sales/Retail

Student

son of the owner of the stores.


Company Details

Al ansary stores

Cairo, Egypt

N/A

Textile and Clothing

N/A

May 2007 to Jan 2008 (8 months)

Education

Bachelor's Degree in Mass Communication

Education Details

Bachelor's Degree

Mass Communication

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2009 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Omar Ibn Khattab

Egypt

2009

C / Good / 65 - 75%

N/A

Omar Ibn Khattab
2009
This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe FlashAdobe PhotoshopAgentApple MacintoshArabicBDO EsnadBassy High TradingBusiness DevelopmentBusiness Services - OtherCiscoCommunicatorCustomer Relationship OfficerCustomer ServiceCustomer Service AgentCustomer Support & ServicesCustomer-orientedData Entry AgentECCO OutsourcingEl Ezz For Touristic Transportation "Budget"EnglishFMCGFashion International GroupFlexibleFood And Beverage ProductionFood ServicesHard WorkerHealth, Wellness And FitnessHospitalityHuman ResourcesInternetInternet SearchLeaderManagementManaging & SalesManaging, Sales& DeliveryMass CommunicationMicrosoft OfficeMicrosoft WindowsOffshoringOutsourcingQuality AssuranceRetailSalesSales SpecialistSenior Assistant Team LeaderSportsSupervisorSupportTelecommunicationsTeleperformanceTextile And ClothingUnited Poultry Company ROASTY

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Apple Macintosh

Apple Macintosh

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Internet Search

Internet Search

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

Adobe Flash

Adobe Flash

: Advanced

: High

:

3-5 years

Cisco

Cisco

: Intermediate

: Medium

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Little knowledge

: Medium

:

Less than 1 year

Fields of Expertise

customer support & services

customer support & services

: Expert

: Extreme - I love it!

:

5-7 years

Sales

Sales

: Expert

: Medium

:

3-5 years

Human resources

Human resources

: Intermediate

: Medium

:

Less than 1 year

Quality assurance

Quality assurance

: Intermediate

: High

:

Less than 1 year

Key Skills

Leader, Communicator, Hard worker, Customer-oriented, Flexible / Adaptive

Online Presence

http://eg.linkedin.com/pub/faisel-al-ansary/64/a60/b80http://www.facebook.com/FUNNOoOohttps://twitter.com/FaiselSherif

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