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Fady Wageeh William

Customer Service Administrator

Nasr City, Cairo, Egypt

Work Experience

  • Customer Service AdministratorFull Time

    Teleperformance - Egypt

    Aug 2023 - Sep 2024 -1 yr, 1 month

    Egypt , Cairo

    • Job Details:technical support for telecom USA telecom provider, helping the customers over the phone with the troubleshooting, sending a technician for installation or troubleshooting.

  • Customer serviceFull Time

    Otlob

    Jul 2018 - May 2019 -10 months

    • Call center agentFull Time

      Teleperformance egypt

      Jul 2016 - Jun 2018 -1 yr, 11 months

      • International account advisor Full Time

        Vodafone Egypt

        Mar 2015 - Sep 2015 -6 months

        Egypt

          • Education

          • Bachelor's Degree in Telecommunication

            Higher Institute of Engineering at Al Shorouk City

            Jan 2005 - Jan 2010 - 5 yr

          • High School - Thanaweya Amma

            St. Goerge College

            Jan 2005 

          Achievements

          making small volume of homemade PCB as a freelancer.

          Skills

          • C Programming
          • Embedded System
          • Information Technology (IT)
          • PCB Layout
          • altium designer
          • OrCAD
          • Telecomm Engineering

          Languages

          • Arabic

            Fluent

          • English

            Fluent

          Training & Certifications

          • Software engineering

            AMIT Learning·2014

          • CCNA

            2011
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