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Fady Ashraf Eshak

Technical Support Agent at Sykes

Cairo, Egypt

Work Experience

  • Technical Support AgentFull Time

    Sykes

    Apr 2017 - Present -8 yrs, 3 months

    Egypt , Cairo

    • customer care representative Full Time

      Stream a Company of Convergys

      Mar 2016 - Nov 2016 -8 months

      Egypt , Cairo

      • Job Details:Taking inbound calls for customers, handling customer inquiries. technical support , provide customers with billing histories and explain it offering deals and sale opportunities

      • Education

      • College Diploma in fashion designs

        The Higher Institute of Applied Arts

        Jan 2016 - Jan 2021 - 5 yr

      • High School - Thanaweya Amma

        Al sa'deya

        Jan 2015 

      Skills

      • Internet
      • Microsoft Office
      • Customer Service
      • Call Center

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • Thanaweya amma

        2015
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