Fady Youssef Fawzy

Quotations Management - officerFull Time

• Job Details:1- Managing all offline requests (including groups and FIT) for non-air products such as accommodation, transfers, tours, car rentals, cars at disposal, holiday packages, and more. 2- Performing online system checks and offline communications (via email, WhatsApp, and phone calls) with suppliers and hotels to secure the best deals. 3- Revising quotations, generating new ones, and confirming accepted quotes. 4- Handling certain booking payments through credit cards and bank transfers. 5- Following up with suppliers on pending requests. 6- Managing reconfirmations and handling after-sale requests, including cancellations, amendments, and incidents. 7- Documenting all confirmed bookings using the system and available tools. 8- Providing on-floor support and assistance via WhatsApp for internal clients when necessary. 9- Reporting valid incidents against suppliers.

Customer serviceFull Time

• Job Details:Booking tickets. Making upselling for tickets, popcorn, food, and beverage.

Transportation SupervisorFull Time

• Job Details:• Monitoring the transportation budget. • Supervising employees' and drivers' performance. • Ensuring adherence to safety standards. • Delegating work assignments to drivers, and managing databases.