Fady Selim Samaan

Senior Specialist at Customer serviceFull Time

• Job Details:My duties at the company  Welcomes customers by greeting them; offering them assistance.  Directs customers by escorting them to racks and counters; suggesting items.  Advises customers by providing information on products.  Helps customer make selections by building customer confidence; offering suggestions and opinions.  Documents sale by creating or updating customer profile records.  Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.  Solving all the problems related to the lines ( Calls , Internet , Network issues , Bucket Issues )  Solving all the problems related to the different operating systems ( Android – IOS – Windows Mobile –Blackberry )