Fady Roushdy

CRM ManagerFull Time

• Job Details:• Planning, copy writing and delivering CRM strategies across the organization with a view to retaining existing customers & acquiring new customers. • Increasing brand loyalty and expanding the company brand. • Collaborating with other departments ensure the CRM strategy works well for every aspect of the business. • Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people. • Communication with stakeholders and upper management. • Coming up with action/turnaround plans to achieve targets and improve performance through all KPIs (Ex: NMV, CR, AOV, Traffic). • Assigning tasks to the team members. • QCing NLs/PNs in all aspects (Messages, Artworks, Scheduling, Execution).

Crm Executive.Full Time

• Job Details:• Messages copy writing. • Creating/Scheduling PNs/NLs. • Making sure to Execute Company strategies and plans through CRM channels. • Creating vouchers, tracking vouchers performance.