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Fady Faik Rizk

Senior Fulfillment Officer at Flyin.com

Heliopolis, Cairo, Egypt

Work Experience

  • Senior Fulfillment OfficerFull Time

    Flyin.com

    May 2022 - Present -3 yrs, 2 months

    Egypt , Cairo

    • Job Details:Booking And Quoting Airfare Tickets Using GDS Systems ( Amadeus ‑ Sabre ‑ Galileo ) Issuing and Reissue flight Tickets and process full and partial refunds / Manage ticketing deadlines and cancelled itineraries & Quick and accurate review on the airline penalties

  • Relationship OfficerFull Time

    Mashreq Bank

    Dec 2021 - May 2022 -5 months

    United Arab Emirates , Dubai

    • Direct Sales Agent-Personal LoansFull Time

      CIB - commercial international bank

      Feb 2021 - Dec 2021 -10 months

      Egypt , Cairo

      • Professional Diploma in Fares And TicketingFull Time

        EGYPTAIR TRAINING ACADEMY

        Nov 2020 - Dec 2020 -1 month

          • Education

          • BA in Major Slavic Languages And Literature - Russian Language,Second Language English in Language

            Faculty of Al-Alsun Ain Shams University (ASU)

            Jan 2015 - Jan 2018 - 3 yr

          Activities

          • Teaching at Aiesec Russia

            Volunteering

            Jul 2016 - Sep 2016 -2 months

          Achievements

          Excellent Communicator, Highly Motivated Sales Professional. Highly Skilled And Experienced Translator With A Strong Background In Languages, As well as Travel Industry - Particulary Airline IT and GDS ***Furthermore, I am an expert on: - Expert in, Sabre and Amadeus GDS - Travel management - CRM - Microsoft Office - Email Handling - Cold Calling - Creating Presentation - Providing Customer Service - Handling rude customers easily - Organization Skill - Problem Solving Orientation - Planning - Computer Proficiency

          Skills

          • Customer Service
          • Management
          • Amadeus gds
          • Customer Care
          • Problem Solving
          • Sabre GDS
          • Adobe Photoshop
          • Salesforce CRM
          • Computer Skills
          • managmnet
          View More

          Languages

          • Arabic

            Fluent

          • English

            Advanced

          • Russian

            Advanced

          Training & Certifications

          • AIRPORT GROUND HANDLING- EQUIPMENTS, OPERATIONS AND SERVICES

            ASE Ground Handling Services COMPANY·2022

          • PROFESSIONAL DIPLOMA IN FARES AND TICKETING - AMADEUS GDS

            EGYPTAIR TRAINING ACADEMY·2020

          • Operator ( front office ) at Radisson Blu Hotel Heliopolis , cairo

            Radisson Blu Hotel Heliopolis , cairo·2018

          • shining RUSSIA

            AIESEC INTERNATIONAL·2016

          • PUBLIC RELATIONS

            EGYPTAIR Airlines COMAPNY·2015

          • PUBLIC RELATIONS AT EGYPTAIR COMAPNY

            2015
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