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Fadi Basem Mekaiel

Postpaid consumer complaint handling,senior specialist at Orange

Cairo, Egypt
  • Presentation
  • Negotiation
  • Customer Care
  • Leadership
  • Data Analysis

Work Experience

  • Postpaid consumer complaint handling,senior specialist at Orange

    Jul 2009 to present · 11 Years 6 Months

  • Sales team leader at Bee for e-payment

    Part Time
    Aug 2011 to Dec 2011 · 4 Months

  • Sales representative at Alliance Insurance

    Nov 2008 to Jul 2009 · 8 Months

Education

  • College Diploma in Marketing

    Ain Shams University (ASU) - Egypt 2009 to 2011 · 2 Years

  • Bachelor's Degree in Business administration

    Ain Shams University (ASU) - Egypt 2004 to 2008 · 4 Years

Skills
Tools and Fields of Expertise

  • Presentation
  • Negotiation
  • Customer Care
  • Leadership
  • Data Analysis
  • Reporting
  • Quality Assurance
  • Administration
  • Multi tasking
  • Back office work
  • Marketing
  • Social Media

Languages

  • Arabic

    Fluent

  • English

    Advanced

Training & Certifications

  • Marketing

    Marketing · 2011
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